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Delivery & Returns

Table of Contents

Delivering orders

All Orders are shipped from Spain.  Shipping days are working days, calculated from the day of dispatch.  Shipping in Europe is between 2-7 days.

In stock orders

Items in stock will be shipped within 2 working days.


Items on pre-order will be shipped by the date stated on the product page.  Orders with multiple pre-order dates will ship on the latest date.

Custom orders

Orders with custom upholstery and finishes will be shipped after manufacture.

Delivery Costs

Free Delivery

Our free delivery service is available to:


(This is mainland only service and excludes islands and remote regions.)


Rest of Europe

Please contact us for delivery to other European countries. May be subject to additional charges.


International Delivery

We offer a global delivery service.

Taxes and Duties

All prices are inclusive of EU VAT, no duties apply.

If you are ordering from your business and qualify for the cross border European VAT deductible scheme.  Please submit your VAT number in the check out and the VAT Tax will be automatically deducted.

Returns and Exchanges

Returns Policy

If you are not satisfied with your Marcel Olsen product, you can return it for a refund.


If there is a fault with your purchase please contact us immediately at to resolve the issue.

Terms and Conditions Apply.